Customer Service Representative

23 hours ago


Oakland, California, United States Polar Marketing Full time

**Job Overview:**

Polar Marketing is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong desire to succeed in a fast-paced sales environment.

We offer a competitive salary of **$45,000 - $60,000 per year**, depending on experience, along with comprehensive training and advancement opportunities from within.

Responsibilities:

  • Communicate with customers directly to understand their needs, resolve issues, and recommend products/services
  • Build and maintain trusting relationships with new clients through effective communication and follow-up
  • Provide timely and accurate responses to all customer inquiries, both via phone and email
  • Collaborate with the customer service team to ensure overall customer satisfaction and increase sales revenue
  • Participate in daily meetings to build product knowledge, learn new sales tactics, and stay up-to-date on deals or sales promotions

Requirements:

  • 1-3 years of successful sales, customer service, retail, or client relations experience
  • High School diploma or GED required
  • Strong presentation, written, and verbal communication skills
  • Ability to work effectively in a team environment
  • Excellent time management and multitasking skills

What We Offer:

  • A competitive salary of **$45,000 - $60,000 per year**
  • Comprehensive training and development programs
  • Advancement opportunities from within
  • A fun and supportive work environment


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