Customer Service Liaison
4 days ago
We are seeking a Customer Service Liaison to join our team at Marriott Hotels. As a Front Desk Representative, you will play a vital role in ensuring that our guests have an exceptional experience.
Responsibilities:
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
- Process all payment types, including room charges, cash, checks, debit, and credit.
- Process all check-outs, including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track the readiness of rooms for check-in.
Requirements:
- High school diploma or G.E.D. equivalent.
- No related work experience is required, but previous customer service experience is preferred.
This position offers a competitive salary range of $24.18 per hour and includes benefits such as health care, flexible spending accounts, 401(k) plan, earned paid time off, life insurance, disability coverage, and other life and work wellness benefits.
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