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Home Improvement Phone Appointment Scheduling Representative

1 month ago

Caldwell, Idaho, United States RIGHT NOW HEATING and AIR CONDITIONING Full time

Overview:

We are seeking a skilled Customer Service Representative to join our team at RIGHT NOW HEATING and AIR CONDITIONING. As a Telephone Appointment Scheduling Specialist, you will be responsible for scheduling appointments with customers, responding to customer inquiries, and providing exceptional customer service.

Responsibilities:

  • Call customers to schedule appointments and provide service follow-ups
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with our team to ensure seamless customer service
  • Meet or exceed sales and customer satisfaction targets

Requirements:

  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Fun and dynamic work environment
  • Comprehensive training program

About Us:

RIGHT NOW HEATING and AIR CONDITIONING is a family-owned and operated company with a small business feel and large business size, growth, and stability. We prioritize our employees and offer on-going training, unmatched rewards, and a 401k match.