Field Service Representative

3 days ago


Atlanta, Georgia, United States McLane Company Full time
Job Title: Field Service Representative

McLane Company is a leading supply chain services provider in the United States, serving the retail and restaurant industries for over 125 years.

This role involves managing relationships with customers, suppliers, and vendors to drive business growth, customer satisfaction, and efficient operations.

Main Responsibilities:

  • Oversee administrative tasks, including monthly reports and billings, to ensure seamless communication.
  • Proactively address service issues and collaborate with distribution centers and customer operators to resolve them effectively.
  • Facilitate training, implementation, and monitoring of initiatives to improve services and customer experience.
  • Work with internal and external teams to facilitate new unit openings in distribution centers.
  • Develop contingency programs to mitigate risks and optimize operations.
  • Model McLane values and foster a supportive work environment.
  • Utilize excellent written, verbal communication, and presentation skills to engage stakeholders.
  • Analyze opportunities and develop strategies to mitigate risks.

Requirements:

  • Bachelor's degree in business or related field (preferred).
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and maintain a flexible schedule.
  • Experience working with customers and developing strong relationships.

Compensation: The estimated salary range for this position is $60,000 - $80,000 per year, commensurate with experience.

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, FSA/HSA, company-paid life insurance, 401(k) with annual company match, paid holidays, RTO, college tuition reimbursement, and more.



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