IT Service Representative

3 weeks ago


Atlanta, Georgia, United States Perfect Search Full time
Job Opportunity:

We are seeking a skilled IT Service Representative to join our team at Perfect Search. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers. The ideal candidate will have excellent technical knowledge, strong communication skills, and the ability to work in a fast-paced environment.

Responsibilities include:

  • Providing technical assistance and support to customers via phone, email, and chat
  • Troubleshooting and resolving technical issues related to PC/Windows systems, Microsoft Office applications, and network connectivity
  • Maintaining accurate records of customer interactions and issues

Key qualifications include:

  • 2+ years of experience in a customer service or technical support environment
  • CompTIA A+ Certification preferred
  • Excellent technical knowledge of PC/Windows systems, Microsoft Office applications, and network connectivity

Salary: $45,000 - $60,000 per year, depending on experience.



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