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Client Relationship Specialist

2 months ago

North Berwick, Maine, United States Palmer Group Full time

Palmer Group is seeking a dedicated Personal Banker to join our team. This full-time, direct-hire position offers a competitive salary along with comprehensive benefits. Our organization prioritizes customer satisfaction and believes that our clients are our most valuable asset. If you are passionate about providing exceptional service, we encourage you to consider this opportunity.

Key Responsibilities:

  • Facilitate customer transactions while ensuring a positive experience
  • Oversee all deposit-related operations
  • Execute teller functions and manage cash handling
  • Balance deposits, handle cash transactions, and process loan payments
  • Open, close, and manage various accounts for both individuals and businesses, including checking, savings, and certificates of deposit
  • Promote suitable products and services to enhance customer satisfaction
  • Address customer inquiries in person, via phone, email, or mobile chat
  • Adhere to all established policies and procedures

Qualifications:

  • A minimum of 6 months of experience in a banking, credit union, or financial services environment handling cash and deposit accounts
  • Strong listening skills to effectively address customer requests
  • Detail-oriented with a focus on accuracy
  • Proficient in Microsoft Word and Excel

Work Environment:

  • On-Site
  • Standard working hours from 8:00 AM to 4:30 PM, Monday through Friday
  • Rotating Saturday shifts from 8:00 AM to 11:00 AM