Retail Operations Manager

4 weeks ago


Boston, Massachusetts, United States Tree House Brewing Company Full time
Job Title: Retail Manager

Tree House Brewing Company is seeking a highly motivated and experienced Retail Manager to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences, driving business growth, and leading a team of retail professionals.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of retail professionals, providing coaching, training, and development opportunities
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions
  • Collaborate with cross-functional teams to ensure seamless execution of retail operations
  • Implement effective inventory management and control processes to minimize waste and maximize profitability
  • Develop and maintain strong relationships with customers, vendors, and partners to drive business growth and improve customer satisfaction
Requirements:
  • Minimum 3-5 years of experience in retail management, preferably in the hospitality industry
  • Associate or bachelor's degree in hospitality, business administration, or a related field
  • Strong business acumen, with a focus on sales growth, customer satisfaction, and operational excellence
  • Excellent leadership and communication skills, with the ability to motivate and develop a team of retail professionals
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences and driving business growth
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Tree House Brewing Company, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.



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