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Jumbo File Review Manager
2 months ago
We are seeking a highly skilled Jumbo File Review Manager to join our team at Merchants Bancorp. As a key member of our operations team, you will be responsible for managing the review of Jumbo loan files, ensuring consistency with guidelines, and maintaining strong relationships with our clients.
Key Responsibilities- File Review and Management: Directly manage the review of Jumbo loan files, ensuring accuracy and clarity, and working with clients to resolve any issues.
- Client Relationship Management: Build and maintain strong relationships with our Jumbo Correspondent Clients, ensuring high satisfaction and return business.
- Operational Efficiency: Implement and oversee quality control measures to ensure adherence to established quality control processes, and monitor and manage the timeliness and quality of pipelines.
- Compliance and Credit: Directly accountable for the overall performance of the Jumbo operations function, relevant compliance and credit measures, and related outcomes.
- Quality Control and Assurance: Perform routine quality checks on work performed to ensure ongoing quality expectations are met or exceeded.
- Vendor Management: Manage vendor relationships and report any issues through appropriate ticketing systems, IT, or management.
- Training and Development: Conduct onboarding calls for new Jumbo Correspondent Clients to train them on systems, processes, and procedures.
- Experience: Requires 6-8 years of experience in mortgage banking with a demonstrably thorough understanding of single-family mortgage disclosures, processing, closing, and minimum 2 years of underwriting experience, in both TPO and Retail Channels.
- Skills: Requires advanced experience using, manipulating, and managing loan operations systems, and proficiency in using basic computer software such as Microsoft Office, Encompass, and Blue Sage.
- Education: Prefers a bachelor's degree from an accredited institution or some college with a greater length of similar work and management experience.
- Knowledge: Requires exemplary working knowledge of agency and regulatory guidelines applicable to assigned mortgage lending responsibilities.