Credit Manager

5 days ago


Carmel, Indiana, United States Helena Agri-Enterprises, LLC Full time
About the Job

The Credit Manager plays a critical role in directing and coordinating activities within the credit team at Helena Agri-Enterprises, LLC. This includes conducting thorough credit investigations and collecting delinquent accounts from customers.

Key Responsibilities
  • Reviews credit requests submitted by branches for adequate support and documentation, establishing credit lines within company policy limits and making decisions subject to approval levels.
  • Evaluates and determines credit limit amounts, communicating limits to location teams.
  • Reviews and adjusts credit lines annually or upon request, making adjustments when limits are exceeded.
  • Suspends or revokes lines of credit when necessary, based on external information affecting account financial strength.
  • Interacts with customers to obtain additional credit information, supporting credit lines.
  • Submits requests and supporting documentation to the Director of Credit for accounts over $250,000.
  • Maintains active membership in NACM, communicating with members to facilitate credit information flow.
  • Attends NACM meetings and participates in required activities.
  • Evaluates various adjustments or exception documents.
  • Approves credit viability on requests for extended terms, passing on to division managers for concurrence, notifying locations of decisions, and maintaining copies on file.
  • Maintains bad debt and bad debt recovery records.
  • Monitors receivables and collections, providing periodic updates to business unit vice presidents and division managers.
  • Identifies problem accounts, communicating with sales and customers in the most appropriate manner.
  • Makes joint visits with salespersons.
  • Negotiates payment programs with delinquent customers.
  • Identifies accounts requiring collection agency or legal action, coordinating collections with third-party contractors.
  • Identifies violations of credit policies, suggesting incentive penalties when appropriate.
  • Generates legal documents used in the credit function.
  • Coordinates the yearly prepayment program.
  • Provides a prepayment line of credit recommendation to the Director of Credit for amounts over $250,000.
  • Coordinates reconciliation of branch location cash accounts.
  • Approves and submits requests for new salesperson numbers and changes.
  • Prepares and maintains the yearly budget for the division credit team.
  • Provides excellent customer service to internal and external customers.
  • Performs other work-related duties assigned by leaders.
Requirements
  • Bachelor's degree in finance, accounting, business, or a related field is required.
  • Five years of credit experience is required.
  • Ability to manage a portfolio of accounts through monitoring credit limits and account aging information, taking appropriate action when necessary, is required.
Preferred Qualifications
  • Previous supervisory experience is preferred.
  • NACM or CCE designation is preferred.
  • Working knowledge of accounting and financial concepts.
  • Good negotiation skills.
  • Ability to read, write, and speak English is required.
  • Communicating in Spanish is a valuable skill at Helena.
  • Computer skills, including working knowledge of Microsoft Office, are required.
Work Environment and Physical Aspects of the Job

The work environment for this position is a typical office setting with a mostly quiet noise level. This role requires using hands for various tasks and talking, hearing, walking, standing, and sitting. Occasional lifting or moving up to 10 pounds may be required.

Benefits at Helena
  • Health, Dental & Vision Insurance starts the same day you do.
  • Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
  • Helena's robust 401(k) Savings Plan offers a 100% company-match up to 5% starting on your first day, increasing to 10% based on your contribution amount as your years of service with Helena increase.
  • Up to 15 days paid time-off plus 9 paid holidays.
  • Free Term Life Insurance at 1x your annual base pay, paid for by Helena at no cost to you.
  • Free Short & Long-Term Disability.
  • Up to 80 hours of paid Parental Leave.
  • Education Assistance.
  • And much more.

For more detailed information about our benefits, visit helenacareers.com/benefits.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.


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