VP of Operations

4 weeks ago


Miami, United States Compass Group USA Full time
Job Title: VP of Operations

Wolfgang Puck Catering is seeking an experienced and strategic Vice President of Operations to oversee business operations across multiple markets, ensuring efficiency, client satisfaction, and strong financial performance.

Key Responsibilities:
  • Oversee regional operations with a focus on maximizing efficiency and meeting key performance goals in areas such as client satisfaction, financial performance, and compliance.
  • Drive strategy and execution by developing and communicating the organization's mission and ensuring alignment at all levels.
  • Build and maintain relationships with senior-level clients, identifying needs and providing solutions that enhance account retention and satisfaction.
  • Monitor and optimize staffing levels, skill sets, and team motivation, ensuring that each region operates smoothly and effectively.
  • Lead and coach regional leadership teams, providing guidance and support to achieve corporate and financial goals.
  • Ensure compliance with safety, sanitation, and regulatory standards while implementing systems that improve productivity and service quality.
  • Engage in business development by participating in the sales process, from client negotiations to contract approval, and fostering new business growth.
Qualifications:
  • 15-20 years of progressive food service management experience, with 5+ years in multi-unit operations.
  • Strong leadership skills, with a focus on developing, recruiting, and retaining top talent.
  • Expertise in financial management, client relations, and operational strategy across decentralized locations.
  • Experience in managing compliance with state and local alcohol laws, safety regulations, and human resources policies.
  • Ability to travel up to 75%, including overnight travel.

Compass Group USA is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.



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