Director of Event Operations

2 months ago


Miami, United States a21 Full time

About a21:

We are the people who create experiences. We’re a tight-knit group of creatives, planners, and builders who know how to put on a show. We turn ideas into experiences by building brand worlds that capture the imagination. At our core, we are an agency of tastemakers with a passion for generating fun.


Founded in 2006, the agency's corporate offices are in Miami, New York, and London with satellite personnel strategically positioned throughout the US in Atlanta, Houston, Dallas, Denver, LA, Monterey, and San Diego. a21's impressive portfolio boasts a diverse range of prestigious culinary, music, art, and lifestyle projects across the country, encompassing renowned events like the South Beach Wine & Food Festival, NYC Wine and Food Festival, Pebble Beach Food & Wine, Atlanta Food and Wine Festival, as well as a variety of touring properties, including Heritage Fire, Whiskies of the World, and AMP Art Fairs.


Primary Responsibilities

  • Work alongside VP of Event Operations to develop systems and processes that ensure events are valuable to guests and partners, efficiently planned, and executed on budget and in a timely manner. 
  • Help hire, train, and lead the Event Operations team. This includes but is not limited to; hosting one on one meetings, participating in internal event calls, advising on vendor selection, approving vendor quotes and event budgets, troubleshooting floorplans, holding the team accountable to timelines, advising on proper permitting needs per event, and coaching the team on best practices for on-site leadership.    
  • Facilitate pre-event production and logistics for assigned events including but not limited to, selecting venues, communicating vital information with vendors, partners and the a21 team, leading client calls, negotiating with vendors, updating budgets, developing floorplans, and approving signage.  
  • Lead on-site event setup and day of execution for assigned events. Including leading volunteers and setup crews, checking in deliveries, coordinating vendor load in and load out, hanging signage, running registration, and managing event talent.  
  • Travel to select events to support the event team while noting areas of success and improvement and provide on-site coaching as needed. 
  • Assist VP of Event Operations to understand planning status of all events and provide stakeholders with post-event recaps.  


Skills + Qualifications Needed

  • 5+ years managing client/vendor relationships or direct reports
  • 5+ years of culinary experience working with chefs and talent
  • 5+ years coordinating meetings and/or events (500+ guests is a plus)
  • Experience in foodservice, hospitality or entertainment industry
  • Office administration, operations, marketing and/or sales experience
  • Education: Associates Degree required, Bachelor’s degree is a plus
  • Flexibility to travel throughout the year (up to 30% including some nights and weekends)


Benefits

As part of our team, you will have access to benefits such as:

  • Outstanding Health + Dental benefits
  • Competitive PTO plan
  • Hybrid office model
  • 401k and more


a21 provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. a21 complies with all applicable laws.



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