Treasury Management Product Owner

2 weeks ago


Lynn, Massachusetts, United States Eastern Bank Full time
About the Role

As a Product Manager for Eastern Bank's Treasury Management team, you will be responsible for delivering value to our customers, expanding customer relationships, and increasing revenue to the Bank. You will manage the product lifecycle process, including concept, strategy, development, management, marketing, communication, profitability, sales support, and risk management.

Key Responsibilities
  • Create and present product and business plans, including proof of concept, pricing, profitability, competitive analysis, functionality, and sales strategy.
  • Act as a subject matter expert for assigned products and provide support to resolve product-related issues.
  • Work closely with Operations to ensure successful ongoing product delivery.
  • Address and respond to requirements and assessments related to security, audit, compliance, and enterprise risk.
  • Manage vendor relationships, including customer experience and compliance-related activities.
  • Develop product descriptions, implementation guides, and training for internal teams and customers.
  • Analyze and report key performance indicators for assigned products.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 4-8 years of experience in Treasury Management or support of Treasury customers.
  • Demonstrated success in product and/or project management.
  • Business acumen and understanding of business processes related to Treasury Management products and customers.
  • Strong analytical skills and ability to work through complex concepts.
  • Self-starter with ability to manage multiple projects in a fast-paced environment.
  • Strong consultative and well-articulated communication and writing skills.
Working Conditions

This role is a hybrid remote position in Lynn, MA. The employee must be able to remain in a stationary position 50% of the time and occasionally travel to locations outside of the facility.



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