Principal Technical Product Manager

4 weeks ago


Lynn, Massachusetts, United States GE Aerospace Full time

Job Summary

As a Principal Technical Product Manager at GE Aerospace, you will be responsible for overseeing the entire lifecycle of our deployed Assembly MES systems. This includes ensuring customer, cybersecurity, and enterprise architectural requirements are met. You will support and maintain our Assembly MES portfolio of products and related data processing platforms and services. Additionally, you will be responsible for ensuring the team has the necessary facilities, tools, resources, and skills to deliver on commitments while tracking ongoing execution and delivery of Application Operations delivery SLAs. You will maintain incident management, change controls, support coverage, and provisioning compliantly, supported by purchased managed services resources. You will be responsible for technical domain, functional domain, sustainment/operations. You will ensure high availability, optimal performance, maintaining a compliant cyber posture, and low incident rates across compute infrastructure.

Key Responsibilities

Be accountable for end-to-end lifecycle manufacturing execution (MES) applications ecosystems supporting GE Aerospace production and development assembly. These applications include a highly customized instance of SAP CAMS as well as multiple internally developed software solutions.
Act as a subject matter expert of the technology stack and application blueprint.
Maintain operational stability, address tech debt, and minimize defects to enable operational stability for legacy data products.
Partner with the business, cyber and technical teams to support & maintain compliance and security related strategies such as CMMC, EVM, and DFARS.
Learn and become a subject matter expert on a complex landscape of products and integrations to analyze and plan for the impact of outages, infrastructure and ecosystem changes, and business process changes.
Ensure successful, end-to-end delivery of product or environment changes supporting separation and compliance projects such as Cloud Migration, Data Center Exit, Network, Identity, and CMMC, through ongoing client engagement, partnering with technical teams internal and external to the initiative, and coordinating all required activities and milestones.
Interact with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback. Build and maintain relationships across functional stakeholders understand their data needs, requirements, and solutions to improve and optimize existing business processes.
Define, implement, and test application configuration to meet business needs.
Write / update test scripts, cut over plans, and deployment documentation.
Execute functional test, system integration test, and support user acceptance test (UAT).
Interact with software vendors and internal developers to resolve defects or request enhancements.
Present operational status to leadership and business stakeholders.
Advocate on behalf of users, business stakeholders, and customers to ensure their needs and impacts are considered in centrally led digital technology program plans and changes.
Go to Gemba, the assembly manufacturing shop floor, to understand the product, processes, and personas interacting with software products where the work is done.
Prioritize backlog of work to support operational stability, cybersecurity, separation, and business outcomes with a focus on Safety, Quality, Delivery, and Cost, in that order, every day.

Requirements

Bachelor's degree from accredited university or college with minimum of 10 years of professional experience OR associate's degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience
Minimum 7 years of professional experience in Computer Science or STEM related fields
Eligibility Requirement: Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job



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