Operational Excellence Manager, Product

14 hours ago


Lynn, Massachusetts, United States Aramark Full time
Job Description

The Operational Excellence Manager, Product is a critical role in Refreshment Services that contributes to our customer satisfaction, operational efficiency, and growth goals. This role enables and supports positive client experiences by focusing on strong vendor management skills and detailed product data analysis.

Key Responsibilities
  • Conducts detailed analyses supporting product cost modeling and product life cycle to optimize supply chain programs to maximize efficiency and profitability.
  • Investigates problems, finds root causes, develops solutions, and executes plans related to our various product and supply chain initiatives.
  • Provides analytical support for projects related to process improvements and enhancements, as well as new business opportunities and proposals.
  • Identifies incentive and SKU compliance opportunities, partners with field leadership, marketing, suppliers, and/or Aramark Supply Chain to implement.
  • Responsible for developing timely and concise field communications regarding discontinued products, out-of-stock issues, operating guidelines, packaging changes, price changes, cost opportunities, and other changes requiring operational awareness or action.
  • Develops and maintains expert business knowledge of the applications, processes, and data management requirements supporting product distribution and sale.
  • Partners closely with Aramark Global Supply Chain and supplier partners to resolve issues, identify efficiencies, and optimize product profitability.
Qualifications
  • Bachelor's Degree in business, supply chain, operations management, economics, engineering, or related experience.
  • 5+ yrs. experience in a supply chain function, order management, or operations role with experience in data gathering using ERP and data warehouse management tools.
  • Solid verbal and written communication skills; ability to articulate complex issues in a concise and logical manner.
  • Proven success in evaluating complex, multi-factor problems and data sets, identifying solution(s), and providing recommendation(s) to stakeholders.
  • Strong analytical skills with the ability to develop business cases and financial models. Ability to understand financial analysis and implications related to contracts and suppliers.
  • Intermediate MS Excel with Microsoft Office skills strongly preferred.
  • Passion and commitment to customer service.


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