Restaurant Operations Leader

2 weeks ago


Salina, Kansas, United States Wingstop Full time
Position Overview

The Restaurant Operations Leader plays a pivotal role in steering the restaurant towards success. This individual is responsible for delivering both strategic and operational guidance, ensuring that the establishment thrives through effective team management and robust financial performance.

Key Responsibilities

The Operations Leader is tasked with:

  • Team Development: Recruiting, training, and nurturing team members who embody the Wingstop ethos of delivering exceptional flavor and service.
  • Cultural Leadership: Instilling the Wingstop culture within the team, fostering a fun and hardworking environment that prioritizes brand success.
  • Operational Excellence: Overseeing daily operations to meet and exceed sales and profitability targets.
  • Performance Analysis: Evaluating financial metrics and profit and loss statements to drive informed decision-making.
  • Compliance Knowledge: Understanding and adhering to labor laws and regulations.
Qualifications

The ideal candidate will possess:

  • A minimum of a High School Diploma or GED, with some college education preferred.
  • At least 5 years of supervisory experience in food service, retail, or restaurant environments.
  • Proficiency in Microsoft Office Suite and the ability to quickly adapt to new technologies.
  • Strong communication skills, both written and verbal, along with effective interpersonal and conflict resolution abilities.
  • A passion for hospitality and a commitment to guest satisfaction.
  • The flexibility to work 50-60 hours per week, including various shifts.
Personal Attributes

The Operations Leader should demonstrate:

  • Initiative and assertiveness in problem-solving.
  • A willingness to accept feedback and strive for continuous improvement.
  • The capability to set clear goals, develop actionable plans, and execute them effectively.
  • Strong leadership qualities to inspire and motivate a diverse team.
  • A commitment to cultivating a positive and engaging workplace culture.

As an ambassador for the Wingstop brand, the Operations Leader will embody the mission to Serve the World Flavor.



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