Business Process Optimization Specialist

4 days ago


Virginia Beach, Virginia, United States General Dynamics Information Technology Full time
Job Description

Job Title: Business Process Optimization Specialist

Job Summary:

We are seeking a highly skilled Business Process Optimization Specialist to join our team at General Dynamics Information Technology. As a Business Process Optimization Specialist, you will play a critical role in supporting our clients by streamlining and expediting the software development process.

Key Responsibilities:

  • Work as a member of an enterprise IT software development support team to support project management and implementation of software and automation of business processes.
  • Gather and document business requirements, and project plans.
  • Coordinate and administer tasks to ensure quality and productivity standards are maintained while meeting customer schedules.
  • Collaborate with stakeholders and ensure compliance with DON & DOD policy.
  • Maintain records of changes in instructions and ensure all team members are informed of changes.
  • Ensure completion of administrative reporting (e.g., daily statistics, logs, task narratives).
  • Coordinate and facilitate project meetings, product demonstrations, and ensure project artifacts are updated regularly.
  • Establish and maintain effective and collaborative relationships with customers, end users, and other contractor teams.
  • Assist with quality control, software testing, end user training, and data validation.

Requirements:

  • Bachelor of Arts/Bachelor of Science degree.
  • 5+ years of related experience.
  • Strong understanding of Information Technology (IT).
  • At least 5 years of experience with the Software Development Life Cycle (Agile or Scrum Methodologies).
  • Strong understanding of Project Management principles such as those outlined in the Project Management Body of Knowledge (PMBOK).
  • At least 3-5 years of experience with technical writing or documenting functional or non-functional system requirements.
  • Strong understanding of Business Process Documentation and Business Process Streamlining and Automation.
  • Extensive experience utilizing Microsoft Office, Visio, or other similar tools.
  • Clear understanding of Microsoft SharePoint or other collaboration and document management tools.
  • Clear understanding of Azure Dev Ops (ADO) or similar application (Jira, etc.) for project and requirements management.
  • Excellent technical writing skills.
  • Strong requirements gathering and stakeholder management skills.

Security Clearance: Secret to start, must be able to obtain TS/SCI.

Preferred Skills:

  • Experience with software testing and QA/QC.
  • Foundation, Lean 6-sigma (Green/Black Belt) or PMP certification is desired, ACP/CAPM a plus.
  • Candidates who have held prior naval/SOF experience are highly desirable.

Work Environment:

On-site at customer location.

Travel Requirements: 10-25%.



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