Business Process Optimization Specialist
4 days ago
Job Title: Business Process Optimization Specialist
Job Summary:
We are seeking a highly skilled Business Process Optimization Specialist to join our team at General Dynamics Information Technology. As a Business Process Optimization Specialist, you will play a critical role in supporting our clients by streamlining and expediting the software development process.
Key Responsibilities:
- Work as a member of an enterprise IT software development support team to support project management and implementation of software and automation of business processes.
- Gather and document business requirements, and project plans.
- Coordinate and administer tasks to ensure quality and productivity standards are maintained while meeting customer schedules.
- Collaborate with stakeholders and ensure compliance with DON & DOD policy.
- Maintain records of changes in instructions and ensure all team members are informed of changes.
- Ensure completion of administrative reporting (e.g., daily statistics, logs, task narratives).
- Coordinate and facilitate project meetings, product demonstrations, and ensure project artifacts are updated regularly.
- Establish and maintain effective and collaborative relationships with customers, end users, and other contractor teams.
- Assist with quality control, software testing, end user training, and data validation.
Requirements:
- Bachelor of Arts/Bachelor of Science degree.
- 5+ years of related experience.
- Strong understanding of Information Technology (IT).
- At least 5 years of experience with the Software Development Life Cycle (Agile or Scrum Methodologies).
- Strong understanding of Project Management principles such as those outlined in the Project Management Body of Knowledge (PMBOK).
- At least 3-5 years of experience with technical writing or documenting functional or non-functional system requirements.
- Strong understanding of Business Process Documentation and Business Process Streamlining and Automation.
- Extensive experience utilizing Microsoft Office, Visio, or other similar tools.
- Clear understanding of Microsoft SharePoint or other collaboration and document management tools.
- Clear understanding of Azure Dev Ops (ADO) or similar application (Jira, etc.) for project and requirements management.
- Excellent technical writing skills.
- Strong requirements gathering and stakeholder management skills.
Security Clearance: Secret to start, must be able to obtain TS/SCI.
Preferred Skills:
- Experience with software testing and QA/QC.
- Foundation, Lean 6-sigma (Green/Black Belt) or PMP certification is desired, ACP/CAPM a plus.
- Candidates who have held prior naval/SOF experience are highly desirable.
Work Environment:
On-site at customer location.
Travel Requirements: 10-25%.
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