Financial Support Specialist
2 weeks ago
Position Level
Undisclosed
Location
Southeast Arkansas College
Remote Work
N/A
Employment Type
Full Time
Educational Requirement
Associate's Degree
Compensation
Undisclosed
Travel Requirements
Minimal
Work Schedule
Day Shift
Job Category
Undisclosed
Position Summary: The Financial Aid Advisor plays a crucial role in guiding students through the financial aid process, ensuring they have access to the necessary resources and information. This role is subject to various state and federal regulations as well as institutional policies.
Key Responsibilities:
- Engage with students and their families regarding the financial aid application process, available financial assistance options, and application deadlines, while providing support in completing necessary documentation.
- Compile financial aid packages, assess financial needs based on need analysis data, verify accuracy, and submit packages for supervisory approval.
- Draft award notifications for students receiving financial aid, manage the details required for fund disbursement, and accurately record and communicate award data to the financial office.
- Monitor student enrollment to ensure compliance with loan eligibility criteria and inform lenders of any changes in enrollment status.
- Conduct interviews for work-study opportunities, oversee work-study job availability, and maintain accurate timekeeping records.
- Implement necessary procedures for students withdrawing from courses, including recalculating awards and notifying relevant reporting agencies.
- Handle electronic data imports of applications and participate in various committees as required.
- Reach out to students with delinquent loans to provide assistance in resolving their loan status.
- Occasional travel may be necessary.
- Extended hours may be required during peak processing times.
- Carry out additional tasks as assigned.
- Familiarity with student financial aid programs.
- Understanding of effective interviewing techniques.
- Capability to gather and interpret relevant information.
- Proficient in conveying information both verbally and in writing.
- Adept at collecting, analyzing, and compiling data.
- Ability to oversee student enrollment activities.
- Strong customer service orientation.
Minimum Requirements:
- Possession of an associate's degree in general business, office management, or a related discipline, along with two years of experience in financial aid, banking, or a similar field.
- Additional qualifications may be required as determined by the agency and must be approved by the Department of Higher Education.
- National Career Readiness Certificate (NCRC).
Application Process:
All interested candidates must apply online. Please ensure that a completed Southeast Arkansas College Employment Application is submitted. It is important to upload all relevant transcripts, certifications, and credentials along with your resume and cover letter. Paper submissions will not be accepted.
Required Documents:
- Cover Letter
- Resume
- College Transcripts (Official transcripts required upon offer of employment)
- Certifications, licenses, or other credentials (Official copies required upon offer of employment)
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