Restaurant Operations Manager

6 days ago


Norman, Oklahoma, United States InsideHigherEd Full time
Job Summary

This is a challenging and rewarding role that requires a strong leader to oversee the daily operations of a busy food service establishment. As a Supervisor, you will be responsible for ensuring that all aspects of the business run smoothly, from food preparation and service to customer satisfaction and employee management.

Key Responsibilities
  • Food Preparation and Service: Plan and execute menus, manage inventory, and oversee food preparation and presentation to ensure high-quality dishes are served to customers.
  • Team Management: Supervise and train a team of food service staff, providing guidance and support to ensure they meet performance expectations.
  • Customer Service: Ensure that all customers receive excellent service, responding to complaints and resolving issues in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, ordering supplies and equipment as needed to maintain efficient operations.
  • Financial Management: Assist with financial tasks, such as processing payments and managing cash handling procedures.
Requirements
  • Education: High school diploma or equivalent required; culinary training or degree preferred.
  • Experience: 36 months of restaurant experience, including 12 months in a supervisory role.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and basic math and computer skills.
Working Conditions
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and push/pull up to 100 pounds.
  • Environmental Conditions: Exposure to heat, cold, and chemicals; ability to work in a noisy and fast-paced environment.
Benefits
  • Safe Food Handling and Sanitation Certification: Required within 30 days of hire.
  • Hepatitis A Vaccine: Required.


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