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Construction Operations Manager

2 months ago

Norman, Oklahoma, United States SERVPRO Full time
Overview The Construction Operations Manager plays a crucial role in overseeing various aspects essential for the successful delivery of construction projects. This position emphasizes the importance of providing exceptional service to clients, subcontractors, and resource providers involved in construction operations. It is assumed that the Construction Operations Manager will have the assistance of a Construction Superintendent who will handle all field-related activities. Primary Responsibilities Ensure outstanding customer service and manage the overall customer experience Compile and address punch list items Conduct final inspections with clients Secure signed Completion and Satisfaction Certificates from clients Oversee all warranty-related activities Assess and promote project opportunities Educate clients about the construction process Identify and document the project scope of work Create and review project estimates Obtain client agreement on project scope and estimates Review and manage project budgets Ensure all necessary permits are obtained Develop project schedules and timelines Identify and evaluate subcontractors and resource providers Negotiate terms and establish expectations Plan, organize, and oversee crews and subcontractors Schedule all subcontractors and material suppliers Ensure compliance of all work with plans, specifications, local codes, and project requirements Qualifications and Experience High school diploma or GED Project Management Professional (PMP) certification is preferred Previous experience in construction management Proven track record in customer service Strong written and verbal communication skills Basic computer proficiency, including Word and Excel Experience in restoration services is preferred Benefits Competitive salary Health insurance coverage Dental and vision insurance Life insurance options 401(k) plan with company matching Employee Assistance Program Company vehicle provided Ongoing training and professional development

Join our team and realize your potential.

At SERVPRO, you have the opportunity to make a meaningful impact in the lives of others every day. We are looking for self-motivated, proactive, responsible, and service-oriented individuals to help us fulfill our mission of assisting customers during their most challenging times by providing top-tier repair and restoration services. With nearly 2,000 franchises nationwide, finding rewarding career opportunities with SERVPRO is simple. We look forward to connecting with you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.