Medical Office Coordinator

7 days ago


Pomona, California, United States Chaparral Medical Group Full time
Job Overview
We are seeking a highly skilled Medical Office Receptionist to join our team at Chaparral Medical Group. This is a full-time role based in our Pomona Valley region clinics.

As a Medical Office Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers and staff. Your primary duties will include managing front office operations, handling incoming phone calls, processing new referrals and authorizations, maintaining accurate patient records, and performing daily office tasks.

If you have a passion for delivering excellent customer service, working in a fast-paced environment, and being part of a dynamic team, we encourage you to apply for this exciting opportunity.

Responsibilities:
• Manage front office operations, including check-in/check-out, insurance verification, printing/paperwork tasks, prepping tests, and tasking to service level expectations
• Provide exceptional patient care and support to healthcare providers and staff
• Handle incoming phone calls from patients and other medical providers, triaging them to the appropriate person
• Process new incoming referrals and authorizations from primary care providers and other specialists
• Maintain accurate patient records and keep them up-to-date and organized
• Perform daily office tasks, including opening and closing duties, restocking supplies, and organization

Requirements:
• At least 1 year of experience in high-touch customer or patient-facing roles
• Strong written and verbal communication skills
• Proficiency in computer technology, such as typing, navigating the internet, and using multiple software systems simultaneously
• A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges

Benefits:
• Medical, dental, and vision coverage
• Supplemental benefits, including life insurance and short-term disability
• 401(k) savings plan
• 401(k) company match
• PTO hours per year
• Sick leave hours per year
• Paid holidays per year

Estimated salary: $33,280 - $37,440 per year.

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