Enrollment Coordinator

1 day ago


Annapolis, Maryland, United States QM Quality Matters Full time
About the Role

We are seeking a highly organized and detail-oriented Enrollment Specialist to join our team at QM Quality Matters. As an Enrollment Specialist, you will play a critical role in coordinating and executing logistical aspects of our professional development virtual workshops.

Key Responsibilities
  • Manage Professional Development Processes
    • Input the Higher Education and K-12 online and virtual training schedule to meet or exceed budget goals with oversight by the Professional Development Registrar
    • Serve as backup for scheduling facilitators for online, F2F, and virtual workshops in collaboration with the Facilitation Program Manager
    • Coordinate, manage, and input the K-12 online, public training schedules
    • Verify facilitator parameters document for certification courses to ensure all signatures have been provided
    • Verify and approve online and virtual facilitator stipends
    • Manage K-12 TOC sessions - monitor registrations, create blended sessions as needed for TOC, cancel K-12 sessions and notify K-12 facilitators
  • Manage and Coordinate Virtual Workshops
    • Schedule and moderate QM Success Stories
    • Assist Senior Instructional Technology Specialist in uploading rosters to Engageli for all two-hour virtual workshops
    • Serve as backup to schedule synchronous sessions for Certification courses
  • Manage Internal and External Relationships
    • Communicate training products and processes to clients and QM staff as needed
    • Coordinate with Professional Development staff and contractors to ensure consistent application of Quality Matters standards, policies, and practices across the curriculum
    • Monitor, evaluate, or record virtual workshop activities and provide recommendations to Quality Matters
    • Provide regular updates to Director of Professional Development on issues and progress
  • Collaborate as a Member of the Quality Matters Team
    • Coordinate and cooperate with Quality Matters staff to ensure Quality Matters mission, programs, products, and services are consistently presented in a strong, positive image to relevant stakeholders
    • Participate in weekly staff meetings
Requirements
  • Self-Starter with the ability to be productive in a fast-moving virtual office environment
  • Bachelor's degree in business, education, or a related field
  • Experience using Google documents, specifically Google Sheets and Excel
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team in a fast-moving, virtual work environment
  • Willingness and ability to learn proprietary database systems and other software packages
  • Strong organizational skills and time management skills, including the ability to handle multiple tasks and meet deadlines consistently
  • Strong interpersonal skills
  • Ability to multi-task with high attention to detail
  • Must have access to reliable, high-speed internet
Preferred Qualifications
  • Ability to independently problem solve and utilize critical and creative thinking skills
  • One year of working experience in post-secondary education
  • Two years or more of administrative experience working in non-profit organizations
  • At least two years of experience with online education
  • Experience working with scheduling software


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