U-Box Customer Care Representative

1 week ago


Beckley, West Virginia, United States U-Haul Full time
Job Summary:

As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while transporting U-Box containers to and from customers' locations. This role requires a commercial driver's license (CDL) and a clean driving record. You will be working in a fast-paced environment, interacting with customers, and ensuring timely delivery of U-Box containers.

Key Responsibilities:
  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload U-Box containers at customers' locations.
  • Participate in ongoing training and education through U-Haul University.
  • Meet customer service standards and ensure timely delivery of U-Box containers.

Requirements:
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).

Work Environment:

This role requires working in a fast-paced environment, interacting with customers, and ensuring timely delivery of U-Box containers. You will be required to use protective clothing and gear, such as masks, goggles, and gloves, to ensure a safe working environment.

Physical Demands:

This role requires moderate physical exertion, including long periods of standing, walking, and lifting. You will be required to move a minimum of 50 pounds assisted or unassisted.

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