General Manager

2 months ago


Goleta, California, United States Gold's Gym - SoCal Full time
Job Description

About the Role:

We are seeking a highly motivated and experienced General Manager to lead our Gold's Gym - SoCal team. As a key member of our management team, you will be responsible for driving sales growth, improving member satisfaction, and ensuring the overall success of our fitness center.

Key Responsibilities:

  • Management Tasks:
    • Manage and maintain the gym budget
    • Oversee all sales revenue, processes, and systems
    • Monitor and evaluate the performance of all gym-related managers
    • Manage the hiring, training, retention, and development of all gym staff
    • Primarily schedule all staff, including trainers, managers, and sales teams
    • Delegate, monitor, and evaluate responsibilities and results of sales teams through sales managers
    • Develop succession planning strategies
  • Operational Tasks:
    • Ensure members receive the highest level of service and hospitality in a high-volume retail environment through personal engagement and staff development
    • Execute effective decision-making regarding member service issues
    • Plan, promote, and participate in all special events for the gym on a monthly basis (Corporate Marketing can assist)
    • Maintain the facility at all times using maintenance, janitorial, and housekeeping staff

Requirements:

  • High school diploma (Bachelor's degree strongly preferred)
  • CPR certification or ability to obtain within 30 days
  • Excellent sales, communication, and customer service skills
  • Knowledge and understanding of marketing, with a promotionally oriented approach
  • Able to direct and drive sales through various methods, including community outreach
  • Ability to understand and successfully implement testing requirements, including gym tours, telephone inquiries, counselor planner audits, guest card audits, lead box/bowl program, referral programs, and corporate outreach programs
  • Entrepreneurial spirit with an open, participative leadership style and drive for excellence
  • Ability to achieve and maintain acceptable and aggressive goals for the facility
  • Basic to advanced computer skills
  • Strong work ethic, integrity, and professional demeanor
  • Desire to continuously improve and excel

Equal Employment Opportunity:

Golds Gym - SoCal provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or genetics.


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