Store Operations Manager

4 days ago


Houston, Texas, United States Magnolia's Ice Cream Full time
Main Responsibilities of a Store Manager

We are seeking a highly skilled and experienced Store Manager to join our team at Magnolia's Ice Cream. As a Store Manager, you will be responsible for the overall supervision of our store outlets, ensuring that our customers receive exceptional service and that our store operations run smoothly.

Key Responsibilities:
  • Store Operations: Oversee the daily operations of the store, including stock management, staff supervision, and sales performance.
  • Customer Service: Ensure that our customers receive excellent service, responding to their queries and resolving any issues promptly.
  • Staff Management: Recruit, train, and appraise staff members, ensuring that they have the skills and knowledge required to provide excellent customer service.
  • Inventory and Stock Control: Manage inventory levels, monitor stock movements, and ensure that stock is accurately recorded and stored.
  • Financial Management: Manage budgets, monitor financial performance, and ensure that the store is operating within budget.
Requirements:
  • Experience: 1 year of experience in a retail or store management role.
  • Qualifications: High school diploma or equivalent, and a valid driver's license.
  • Language: Fluency in Spanish is required.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire staff members.
Benefits:
  • Paid Time Off: Enjoy paid time off, including major holidays.
  • Bonuses: Receive bonuses based on performance.
  • Health Insurance: Enjoy health insurance after one year of employment.
Work Schedule:
  • Monday to Sunday: Work a variety of shifts, including weekends.


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