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Network Operations Specialist

2 months ago

Kansas City, Missouri, United States iBridge Solutions Full time
About the Role

We are seeking a highly skilled Network Operations Analyst to join our team at iBridge Solutions. As a key member of our NOC team, you will be responsible for monitoring network performance, identifying and resolving issues, and providing exceptional customer support.

Key Responsibilities
  • Monitor network traffic and performance, detecting anomalies and taking corrective action as needed
  • Collaborate with customers and internal teams to resolve issues and improve network performance
  • Perform data analysis to identify trends and areas for improvement
  • Execute Incident, Change, and Problem Management processes
Requirements
  • Associate's Degree or equivalent work experience
  • Broad knowledge of routing, switching, tunneling, and Multiprotocol Label Switching (MPLS)
  • Effective problem-solving and troubleshooting skills
  • Excellent written and verbal communication skills
What We Offer

As a Network Operations Analyst at iBridge Solutions, you will have the opportunity to work with a global team, develop your technical skills, and make a real impact on our customers' experience.