IT Operations Specialist
4 weeks ago
Job Title: IT Operations Specialist
Zachary Piper Solutions is seeking an IT Operations Specialist to support a network operations program for a major government client in Kansas City, MO. The team is looking for an individual with a strong background in network operations, system administration, and end-user support to maintain the integrity of the client's intranet.
Responsibilities:
- Perform advanced systems installation, operation, integration, and troubleshooting to ensure optimum IT system operations.
- Design and oversee upgrades and new installs of IT systems and services, ensuring coordination with Cyber Security Specialists.
- Perform Tier III upgrades of networking systems, IT systems, and storage networking.
- Provide generalized IT support and end-user support duties, including responding to remedy tickets, active directory triage, account creation, troubleshooting, Windows server administration, break/fix troubleshooting, network connectivity troubleshooting, and VPN/VTC setup.
Qualifications:
- 10+ years of related experience in desktop support, system administration, network operations, software and hardware installation, and troubleshooting.
- Secret clearance required.
- IAT II Certification Required.
- CCNP, CCDP, MTA, MCSA, or MCTS required.
- Experience with Tier 2/3 IT support, including troubleshooting for hardware/software/network devices/peripherals, and experience with troubleshooting and account creation in Active Directory/Exchange.
Compensation:
- Total compensation based on experience level - $80,000 - $105,000.
- Full benefits, including PTO/Holiday, 401K Match, and Certification reimbursement.
- Long-term program funded through 2028.
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