Customer Service Representative
18 hours ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rose International. As a key member of our service operations team, you will be responsible for coordinating and dispatching technicians to provide exceptional customer service.
Key Responsibilities- Coordinate and dispatch technicians to ensure timely and efficient service delivery
- Handle incoming service requests via phone or email, resulting in a service work order and scheduled or dispatched personnel
- Schedule resources to support standard service agreements
- Order and track parts and subcontractors in support of maintenance plans and service calls using the service platform
- Evaluate time-and-material (T&M) service orders for completed costs and scope of work; process invoices in accordance with standard billing practices
- Proactively follow up with customers after completion of service to ensure a high level of satisfaction with the quality of work
- High school diploma or state-recognized GED required; Associate degree preferred
- Excellent organizational and interpersonal skills
- Ability to read and understand customer service contracts
- Familiarity or experience with HVAC, Fire Alarm, or Security systems preferred
- Proficient in Microsoft Office and business software systems (e.g., SAP)
- Good verbal and written communication skills in English
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
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Customer Service Representative
2 weeks ago
Cary, North Carolina, United States Wal-Mart Stores , Inc. Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...
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Customer Service Representative
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Cary, North Carolina, United States Randstad Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving customer inquiries in a timely and professional...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Cary, North Carolina, United States Michaels Stores Full time{"title": "Customer Service Representative", "content": "At Michaels Stores, we're committed to delivering an exceptional customer experience. As a Customer Service Representative, you'll play a key role in ensuring our customers receive a fast and friendly checkout experience. Your responsibilities will include adhering to Standard Operating Procedures...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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