Student Experience Data Manager

3 weeks ago


Knoxville, Tennessee, United States Pellissippi State Technical Community College Full time
Job Title: Student Experience Data Manager

Job Summary:

The Student Experience Data Manager is a key role in the Pellissippi State Technical Community College community, responsible for leading data-driven initiatives under the Title III grant project. This position focuses on improving student experiences, recruitment, and retention strategies at Pellissippi State.

Key Responsibilities:

  • Collaborate with Institutional Effectiveness, Assessment, and Planning (IEAP) to analyze various aspects of the student experience, including enrollment, retention, and program evaluation.
  • Work with the Stay Strong Student Success Center, IT, Enrollment Services, and other partners to ensure effective use of technology in support of the college's strategic goals.
  • Develop and implement data collection and analysis processes to inform decision-making and drive student success.
  • Present data findings to various stakeholders, ensuring clarity and actionable takeaways.
  • Develop technology workflows and provide training for new and existing users to improve service delivery and product function.
  • Stay current with emerging educational technologies and trends.
  • Ensure all technology-related policies and procedures are followed, including security and data privacy guidelines.

Requirements:

  • Bachelor's degree with coursework in statistics and/or educational, social, or behavioral research design.
  • Two years' experience in statistical design, data analysis, evaluation, and reporting.
  • Strong written and oral communication skills.
  • Demonstrated commitment and ability to work with diverse students, faculty, and staff.
  • Ability to develop and maintain excellent working relationships and establish credibility with all levels of professionals.

Working Conditions:

The Student Experience Data Manager works in an office environment, requiring a large amount of sitting at a desk and working on a computer. Physical exertion is typical of an office environment.

Benefits:

  • Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan
  • Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
  • Employee Assistance Program
  • Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
  • Employee Discount program with over 900+companies
  • 13 Paid Holidays/Year Includes paid days off the last week of December
  • Sick Leave Bank
  • Longevity Pay
  • Many opportunities for professional development


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