Customer Experience Coordinator

4 days ago


Peoria, Illinois, United States TJX Full time

At Homesense, our goal is to help people showcase their personality in their home. We achieve this by bringing unique and high-quality products to stores across the country. Our work environment is constantly evolving, encouraging innovation and teamwork.

We are seeking a Customer Experience Coordinator to join our team. As a key member of our customer experience team, you will be responsible for ensuring that our customers have an exceptional shopping experience. This includes assisting with customer inquiries, resolving issues, and providing product information.

The estimated salary for this role is around $60,000 - $70,000 per year, depending on location and experience.

About Us

Homesense is a part of the TJX Companies, Inc., one of the world's largest off-price retailers. We operate over 1,500 stores globally, offering a wide range of products at affordable prices.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues promptly
  • Assist customers with product information and recommendations
  • Collaborate with store teams to ensure seamless customer experiences

Benefits: Our employees enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as access to employee discounts and career development opportunities.

Why Join Us?

At Homesense, we are committed to creating a workplace culture that values diversity, inclusivity, and respect. We offer a dynamic and supportive environment where you can grow professionally and personally.



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