Arena Customer Growth Expert
1 week ago
About the Job
As a Customer Success Coach, you will play a critical role in driving customer growth and satisfaction by providing expert guidance and support to our Medical Device/Life Sciences customers. You will develop and execute customized coaching plans to help customers achieve their business objectives and collaborate with cross-functional teams to identify and prioritize customer needs and develop solutions.
About Your Skills
- 5+ years of experience in a customer-facing role, preferably in the Medical Device/Life Sciences industry
- Proven track record of delivering results-driven coaching and training programs
- Excellent communication, interpersonal, and problem-solving skills
- Familiarity with Arena's PLM/QMS solution and its applications in the Medical Device/Life Sciences industry
Compensation and Benefits
The salary range for this position is $120,000-140,000 per year, depending on qualifications and experience. We also offer a range of benefits, including medical, dental, and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance, and disability coverage. PTC is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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