Customer Service Representative

1 week ago


Wyoming, Minnesota, United States Window World of Little Rock Full time
Job Description

We are seeking a highly motivated Customer Service Representative to join our team at Window World of Little Rock. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and other communication channels.

Responsibilities
  • Manage a high volume of customer inquiries and resolve issues in a timely and professional manner.
  • Convert customer inquiries into in-home sales appointments and schedule sales appointments, product installations, and/or service appointments with customers and Window World team members.
  • Maintain strong knowledge of products, policies, and services of Window World and provide accurate information to customers.
  • Prepare customer service call reports for management and maintain accurate records of customer interactions.
Requirements
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong knowledge of products, policies, and services of Window World.
  • Ability to maintain accurate records and prepare reports.

At Window World of Little Rock, we offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.



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