Customer Experience Ambassador

1 month ago


Cincinnati, Ohio, United States 99 Exposure Full time
Job Overview

99 Exposure is seeking a highly motivated and dedicated Customer Relations Representative to join our team. As a key member of our marketing team, you will be responsible for developing and implementing promotional fundraising campaigns to increase brand awareness and long-term donor loyalty for our charity partners.

Key Responsibilities:

  • Communicate and interact directly with potential donors to build relationships and identify new opportunities
  • Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager to drive results
  • Identify specific target markets to help promote our charity partners' core mission within the community
  • Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team
  • Develop and showcase leadership skills throughout the entry-level
  • Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
  • Support every angle of marketing with a client-first approach to drive growth and brand loyalty
  • Deliver results to our clientele daily and meet all objectives and goals
  • Assist senior-level Marketing Manager with any other designated projects

Requirements and Expectations:

  • An associate's degree or some college coursework is preferred but not required
  • 1 year of experience in customer service or customer-centric industry is required
  • Ability to work in a fast-paced environment
  • Highly motivated
  • Team-oriented mindset
  • Exceptional communication skills
  • Versatile and dependable
  • Friendly, positive, and upbeat personality


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