Patient Ambassador

3 weeks ago


Cincinnati, Ohio, United States Soleo Health Inc Full time
About the Role

Soleo Health is seeking a highly skilled Patient Ambassador / Scheduler to support our Home Infusion Specialty Pharmacy in the Eastern Time Zone. As a key member of our team, you will play a vital role in ensuring the smooth delivery of patient care services.

Key Responsibilities:

  • Coordinate scheduling activities for the nursing department, ensuring accuracy and efficiency.
  • Manage data entry of clinical information into our clinical management system.
  • Respond to incoming calls, provide information, and process referrals.
  • Collaborate with prescribers to facilitate payor denial appeals.
  • Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.

Requirements:

  • High school diploma or equivalent required.
  • Prior healthcare scheduling experience required.
  • Home infusion experience required.
  • Strong communication skills.
  • Basic computer skills including Microsoft Excel, Word, Outlook.

About Us:

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset.

Our Core Values:

  • Improve patients' lives every day.
  • Be passionate in everything you do.
  • Encourage unlimited ideas and creative thinking.
  • Make decisions as if you own the company.
  • Do the right thing.
  • Have fun.

Equal Opportunity Employer:

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation.



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