Customer Service Ambassador

4 days ago


Cincinnati, Ohio, United States Fresh Form Draft Full time

About the Role: As a Customer Service Representative at Elite Branding, you will be the first point of contact for our clients, ensuring exceptional customer service and satisfaction. You will handle customer inquiries, resolve issues, and provide information about our products and services. This role is ideal for someone with strong communication skills who enjoys helping people and working in a dynamic environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in person.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Provide information about our products, services, and promotions.
  • Maintain accurate customer records and update information as needed.
  • Collaborate with other departments to ensure customer needs are met.

Qualifications:

  • Previous experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in using customer service software and tools is a plus.

Benefits:

  • Competitive salary ($35,000 - $42,000 per year)
  • Health and dental insurance
  • Paid time off
  • Professional development opportunities
  • Collaborative and supportive work environment


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