Retail Sales Professional

4 weeks ago


Salina, Kansas, United States Feldkamp's Home Furnishings, Inc. Full time
Build a Rewarding Career at Feldkamp's Home Furnishings, Inc.
Feldkamp's Home Furnishings, Inc. is seeking a driven and result-oriented Retail Sales Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating leads, and closing sales. With a competitive salary range of $32,000 - $75,000 per year and opportunities for commission, this is an excellent career opportunity for those looking to grow with our company.

About the Role:
As a Retail Sales Professional, you will work closely with customers to determine their needs, answer questions about our products, and recommend solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To succeed in this role, you will need to stay up-to-date with product features and maintain high standards of visual appearance in our stores. Your primary goal will be to achieve excellent customer service while consistently meeting our sales goals.

Responsibilities:
- Ensure high levels of customer satisfaction through exceptional sales service
- Assess customer needs and provide assistance and information on product features
- Welcome customers to the store and address their queries
- Follow and achieve departmental sales goals on a monthly, quarterly, and yearly basis
- Go above and beyond to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in-store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross-sell products
- Handle returns of merchandise
- Team up with colleagues to ensure proper customer service
- Build trust relationships with customers
- Comply with inventory control procedures

Required Skills and Qualifications:
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic math skills
- Hands-on experience with POS transactions
- Strong communication and interpersonal skills
- Friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints in a timely manner

Benefits:
- Employee discount
- Health insurance
- Paid time off

Other Details:
- This is an hourly pay plus commissioned position with no cap on income potential
- You must be available to work weekends

How to Apply:
We encourage applicants to submit their resumes and a cover letter explaining why they are interested in this role.

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