Senior Retail Operations Manager

3 weeks ago


Salina, Kansas, United States Pilot Company Full time

Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.

We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and led by CEO Adam Wright today, our founding values, people-first culture and commitment to giving back remains true to us.

We are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Sales and Profit Opportunities

The Senior Retail Operations Manager/Retail Assistant Manager will oversee high-volume retail facilities, generating and executing business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

  • Ensure customer expectations are met
  • Conduct meetings with subordinate employees
  • Maintain effective vendor relationships

This role involves building, coaching, managing and developing teams from a staffing, interviewing, hiring and training standpoint.

Key responsibilities include:

  • Driving sales growth
  • Managing team members to optimize performance
  • Tracking inventory levels
  • Providing exceptional customer service
  • Performing P&L analysis

A competitive salary ranging between $43,888.00 - $63,355.00 per year is offered for this position.

Requirements and Qualifications

To excel in this role, you must possess:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to create and maintain a customer-focused culture

Additionally, we offer a comprehensive benefits package, including fuel discounts, nationwide medical plan/dental/vision, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, and a flexible schedule.



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