Service Department Liaison

2 days ago


Flint, Michigan, United States Randy Wise Automotive Team Full time

Randy Wise Automotive Team is dedicated to providing exceptional customer service and satisfaction in the heart of Flint, Michigan. As a Service Department Liaison, you will be an integral part of our service team, working closely with customers to ensure smooth operations and accurate updates.

We are seeking a highly organized and communicative individual who can manage multiple tasks and prioritize effectively. The ideal candidate should have previous experience in a customer service role, preferably within the automotive industry, and excellent verbal and written communication skills.

The estimated salary for this position is $40,000 - $55,000 per year, depending on experience. Key responsibilities include:

  • Customer interaction: handling inbound calls from clients scheduling service appointments
  • Appointment scheduling: managing and coordinating service appointments to optimize customer convenience and service efficiency
  • Record maintenance: accurately updating customer records and appointment details in the system
  • Reminder coordination: organizing and communicating appointment reminders to customers

We offer a competitive benefits package, including annual base salary based on experience, health insurance, dental insurance, vision insurance, life insurance, disability insurance, career growth opportunities, and a retirement plan.



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