Benefits Specialist II

3 weeks ago


Charlotte, North Carolina, United States Commonwealth of Virginia Full time
Job Summary

The Commonwealth of Virginia seeks a highly skilled Benefits Specialist II to join our team. As a key member of our social services team, you will play a critical role in determining and re-determining eligibility for financial assistance, food stamps, medical assistance, and other social services benefit programs.

Key Responsibilities
  • Interview individuals to gather necessary information and re-determine their continuing eligibility for assistance.
  • Explain benefit programs and determine reasons and need for assistance.
  • Process applications for financial assistance and diversion, determining eligibility and benefit levels using automated systems and manual methods.
  • Interpret policies and procedures applicable to various programs.
  • Monitor cases for changes in recipient circumstances and implement changes to reflect benefit levels within guidelines.
  • Evaluate employability status of clients and explore potential sources of income.
  • Prepare reports and maintain client records.
  • Identify possible fraud and make appropriate referrals.
  • Provide applicants or recipients with information about other agencies where they may go for services as needed.
Requirements

To be successful in this role, you will need to have a working knowledge of practices of public service organizations, economic and basic human behavior, financial assistance programs, and eligibility requirements for social service assistance. You will also need to possess strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.

What We Offer

The Commonwealth of Virginia offers a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer opportunities for professional growth and development, as well as a supportive and inclusive work environment.



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