Medical Device Support Specialist

3 weeks ago


Marquand, Missouri, United States Cork Medical Full time

About Us

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  • Job Overview
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Cork Medical is a leading provider of medical devices and we are seeking a highly motivated and organized Patient Care Representative to join our team.

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  • Main Responsibilities
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The successful candidate will support our sales representatives, act as the patient's main point of contact, and serve as a liaison between the company, patients, referral sources, and insurance companies.

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  • Act as the patient's main point of contact for Cork Medical
  • Support the sales representatives
  • Acts as a liaison between the company, the patient, referral sources, and insurance companies
  • Patient communication-introducing patient to the company and the process for obtaining equipment
  • Collecting any insurance information needed from patient
  • Prepare and send all documentation required to the physician
  • Receive proper documentation from prescribing physician and send in for approval
  • Keep Sales Rep up to date with the status of each patient's order and any other necessary information
  • Data entry and heavy paperwork, fax, phone, and email communications
  • Reviewing orders and specific customer requests to ensure excellent customer service
  • Ensure up to date and accurate paperwork and documentation of all the facts and details
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Requirements

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  • College degree required
  • Strong communication and computer skills
  • Ability to multitask in a fast-paced environment
  • Basic knowledge of medical terms and procedures a plus
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Salary Range

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  • $45,000 - $60,000 per year


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