Medical Device Support Specialist
3 weeks ago
About Us
">- Job Overview
Cork Medical is a leading provider of medical devices and we are seeking a highly motivated and organized Patient Care Representative to join our team.
">- Main Responsibilities
The successful candidate will support our sales representatives, act as the patient's main point of contact, and serve as a liaison between the company, patients, referral sources, and insurance companies.
">- Act as the patient's main point of contact for Cork Medical
- Support the sales representatives
- Acts as a liaison between the company, the patient, referral sources, and insurance companies
- Patient communication-introducing patient to the company and the process for obtaining equipment
- Collecting any insurance information needed from patient
- Prepare and send all documentation required to the physician
- Receive proper documentation from prescribing physician and send in for approval
- Keep Sales Rep up to date with the status of each patient's order and any other necessary information
- Data entry and heavy paperwork, fax, phone, and email communications
- Reviewing orders and specific customer requests to ensure excellent customer service
- Ensure up to date and accurate paperwork and documentation of all the facts and details
Requirements
">- College degree required
- Strong communication and computer skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terms and procedures a plus
Salary Range
">- $45,000 - $60,000 per year
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