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Salesforce Business Analyst
2 months ago
At Saxon Global, we are seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will serve as an intermediary between the team and the assigned line of business, advocating for the business clients in all phases of the complex solution development lifecycle.
Key Responsibilities:- Perform complex analysis and work closely with business clients to identify core business issues and map out possible solutions.
- Develop the business case for action, defining the need, the method, and the benefits of proposed solutions.
- Undertake complex analysis to develop the detailed requirements of the solution to satisfy the business need.
- Work closely with the development team to refine the solution design, methods, and outcomes.
- Monitor progress to ensure that the emerging solution meets the demands of the requirement document.
- Resolve conflicts arising due to any technical deviations from the agreed requirements.
- Work closely with the testing team, using the requirements document as a critical guide, to ensure that issues are identified and fully resolved prior to roll out.
- Evaluate how users are working with the solution during the implementation phase and ensure modifications are made, where necessary.
- Keep abreast of best practices, resources, and trends.
- May work on assignments in multiple business or technical areas.
- May train and assist junior staff.
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements:- Bachelor's degree in Business Management, Information Systems, or related field.
- 5 years of experience in Business/Systems analysis or related field.
- Experience working on UI/UX teams or a deep understanding of user interfaces and user experience.
- Master of Business Administration (MBA) or closely related.
- Ability to learn additional systems as needed.
- Ability to research, analyze data, and derive facts.
- Ability to work in a team environment when applicable.
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.).
- Strong project management skills.
- Strong verbal, written communication, and organizational skills.
- Strong work ethic and self-motivation.
