Service BDC Representative
4 weeks ago
Job Summary:
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers, and scheduling appointments for the service consultants.
Key Responsibilities:
- Receiving inbound service phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients' concerns are addressed prior to appointment date
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post-visit to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent oral, written, and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational, and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem-solving skills
- BILINGUAL - SPANISH
Benefits:
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Employee discount on vehicles
About Lost Pines Toyota:
Welcome to Lost Pines Toyota Employment Opportunities portal. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package and a great working environment.
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