Service BDC Representative

4 weeks ago


Bastrop, United States Lost Pines Toyota Full time

Job Summary:

The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers, and scheduling appointments for the service consultants.

Key Responsibilities:

  • Receiving inbound service phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients' concerns are addressed prior to appointment date
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post-visit to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent oral, written, and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational, and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem-solving skills
  • BILINGUAL - SPANISH

Benefits:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Employee discount on vehicles

About Lost Pines Toyota:

Welcome to Lost Pines Toyota Employment Opportunities portal. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package and a great working environment.


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