Bastrop RX Tech

3 months ago

Bastrop, United States H-E-B Full time

Job Description

H-E-B operates over 280 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 6:1 Technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.

As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... strong team-orientation? willing to pitch in at any moment for any reason?
HEAD FOR BUSINESS... understanding of how your customer service attitude affects our Pharmacy's reputation?
PASSION FOR RESULTS... drive to self-motivate, and work with little direct supervision?

We are looking for:
- experience in retail (preferred)
- strong communication skills

What is the work?
Customer Service / Patient Care:
- Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care
- Promotes / fosters 'Greet, Ask, and Thank' and H-E-B telephone strategies; directs calls to appropriate Partner
- Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO
- Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area
- Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per bag, etc.)
- Directs customers to counseling window for Pharmacist consultation
- Obtains /returns tills from bookkeeping; processes customer transactions at register
- Maintains manual signature capture receipts; scans into RXEVO in a timely fashion
- Properly processes / clears prepaid prescriptions
- Ensures all prescription deliveries are finalized; prints RX delivery ledger daily
- Completes contact patient queue
- Files / maintains prescription hard copies
- Assists Technicians and Pharmacists to ensure complete, efficient production for the shift
- Participates in / assists with Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management (MTM) events
- Checks in / assists customers receiving vaccines using comprehensive vaccine manager (CVM) tool or other professional services apps
- May participate in other professional services activities

Inventory Management:
- Receives OTC inventory; checks delivery for accuracy compared to invoices, contacts H-E-B warehouse or vendor if inventory is short
- Stages OTC inventory; breaks out into stocking sections, including front-of-pharmacy items (e.g., OTC, diabetic supplies)
- Complies with Return to Stock SOP to locate prescriptions via inventory management queue
- Ensures caps, vials, bags, etc., are correctly stocked
- Records fridge and freezer temperature logs

Compliance / Sanitation:
- Complies with HIPAA regulations to ensure privacy and confidentiality of personal health information (PHI)
- Complies with TSBP rules and H-E-B SOPs to ensure patient counseling is provided on applicable prescriptions
- Complies with SOP to process PSE transactions; follows manual process only if electronic system unavailable
- Complies with Central Fill check-in procedures
- Ensures department and work area (inside and outside) comply with presentation, organization, sanitation, and maintenance guidelines
- Removes trash from department; complies with trash compactor processes

What is your background?
- Minimum age 18 (mandatory)
- High school diploma or equivalent
- Experience in retail; experience in pharmacy a plus
- Experience working in a fast-paced environment
- Completion of all required training and certification (e.g., PCR, RXEVO, HIPAA, FWA, MethGuard, diversity, ACR, H-E-B Screener certification, Company orientation)

Do you have what it takes to be a fit as an H-E-B Pharmacy Care Rep?
- Working knowledge of pharmacy-related tasks, H-E-B RXEVO system, register procedures, and H-E-B Pharmacy SOPs
- Strong communication and customer service skills
- Mathematical skills (including calculating measurements)
- PC skills, including MS Office and H-E-B software and programs required by the job
- Cash-handling skills
- Ability to maintain composure in high-stress situations
- Ability to demonstrate strong telephone etiquette
- Ability to manage multiple priorities and shift focus between tasks
- Ability to work in a team environment
- Ability to work with little direct supervision
- Willingness to cross-train

Can you...
- Function in a fast-paced, retail, office environment
- Work rotating shifts, including nights and weekends
- Stand for extended periods (up to 12 hours)
- Regularly lift 30 lbs or more
- Fulfill vision requirements for the job, specifically close vision and color vision
- Maintain H-E-B Rx screener status, including required recertification

12-2021

Options

Sorry

  • Production Technician II/ Outside Operator

    3 months ago

    Bastrop, United States MPH Mesquite Power, LLC Full time

    Job DescriptionJob DescriptionJob Description: This position assists in the safe and efficient operation of the Plant and the supporting equipment and systems. The PT II carries out all routine water/gas chemistry analysis, inspects and monitors operating components and reports plant status.Responsibilities:Understands and follows all safe work...

  • Retail Warehouse Associate

    1 week ago

    Bastrop, United States Best Buy Full time

    As a Retail Warehouse Associate, you'll be part of an energetic and efficient team that's dedicated to delivering tech products from the store's warehouse to our customers when, where and how they need them. You'll retrieve and ship products, restock shelves and take inventory to ensure a great shopping experience. When the situation calls...

  • Patient Care Patient Care Tech

    3 weeks ago

    Bastrop, United States HealthCare Support Full time

    Job DescriptionJob DescriptionTravel Dialysis Technician HealthCare Support is actively seeking a Travel Dialysis Technician to fill an opening in Bastrop, Texas for a 13 week assignment.Benefits of this Travel Dialysis Technician with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program...

  • Accounting & Finance Intern (Fall 2024)

    2 months ago

    Bastrop, United States The Boring Company Full time

    The Boring Company was founded to solve the problem of soul-destroying traffic by creating an underground network of tunnels. Today, we are creating the technology to increase tunneling speed and decrease costs by a factor of 10 or more with the ultimate goal of making Hyperloop adoption viable and enabling rapid transit across densely populated regions....

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Calling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business - we're an integral part of the community, committed to delivering top-quality work and products that exceed expectations.A successful HVAC Service...

  • Senior HVAC Technician

    3 months ago

    Bastrop, United States Parobek Plumbing & Air Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Bastrop County. You’ve probably seen our trucks and our ads. What you don’t...

  • Vascular Technologist

    4 weeks ago

    Bastrop, United States Ascension Full time

    Details Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...

  • HVAC Service Technician

    6 days ago

    Bastrop, United States Work With Your Handz Full time

    Calling All Hardworking HVAC Techs: Join Our Industry Leading Crew! Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed expectations. A successful HVAC Service...

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionCalling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed...

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Calling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business - we're an integral part of the community, committed to delivering top-quality work and products that exceed expectations.A successful HVAC Service...

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionCalling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed...

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionCalling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed...

  • HVAC Service Technician

    5 days ago

    Bastrop, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionCalling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed...

  • HVAC Service Technician

    4 weeks ago

    Bastrop, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionCalling All Hardworking HVAC Techs: Join Our Industry Leading Crew!Rooted in Bastrop County since 1999, we have built a legacy of excellence in the Plumbing and HVAC industry. We're more than just a business – we're an integral part of the community, committed to delivering top-quality work and products that exceed...

  • Vascular Technologist

    2 weeks ago

    Bastrop, United States Ascension Full time

    Job DescriptionDetails Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term &...

  • Vascular Technologist

    2 weeks ago

    Bastrop, United States Ascension Full time

    Job DescriptionDetails Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term &...

  • Vascular Technologist

    4 weeks ago

    Bastrop, United States Ascension Full time

    Details Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...

  • Vascular Technologist

    4 weeks ago

    Bastrop, United States Ascension Full time

    Details Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...

  • Vascular Technologist

    4 weeks ago

    Bastrop, United States Ascension Full time

    Details Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...

  • Vascular Technologist

    2 weeks ago

    Bastrop, United States Ascension Full time

    Details Sign-on bonus: $7,500Department: Sonography/ EchocardiographySchedule: M-F 8:00-5:00Clinic: Ascension Texas CardiovascularLocation: Bastrop, TX Travel to Austin as needed#SponsoredJobTXAUSBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability...