Senior Technical Support Specialist

2 hours ago


Reston, Virginia, United States Pentasia Full time
Job Title: Senior Support Engineer

Job Type: Full-time, Remote

Job Description:

We are seeking a highly skilled Senior Support Engineer to join our team at Pentasia. As a Senior Support Engineer, you will be responsible for providing top-tier technical support to our B2B clients within the iGaming industry.

Key Responsibilities:

  • Provide technical assistance to clients via phone, email, and chat
  • Diagnose and resolve technical issues related to online gaming, geolocation, and compliance technologies
  • Work closely with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base articles
  • Collaborate with clients to understand their technical requirements and provide solutions

Requirements:

  • 5+ years of experience in a support role within the iGaming industry or related fields
  • Proficiency in English and excellent technical troubleshooting skills
  • Experience in leading a team and working in a B2B environment
  • Familiarity with the technical aspects of online gaming, geolocation, and compliance technologies
  • A global thinker who thrives in remote, unstructured environments

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the iGaming industry
  • Flexible working hours and remote work options
  • Professional development and growth opportunities

How to Apply:

If you are a motivated and experienced Senior Support Engineer looking for a new challenge, please submit your CV and a cover letter to us.



  • Reston, Virginia, United States Leidos Full time

    Job Title: Technical Support SpecialistLeidos is a leading provider of innovative solutions for the most pressing challenges in the world. As a Technical Support Specialist, you will play a critical role in ensuring the safety and security of our customers and their passengers.Job Summary:We are seeking a highly skilled Technical Support Specialist to join...


  • Reston, Virginia, United States Ranger Technical Resources Full time

    Technical Support SupervisorJob Summary:Ranger Technical Resources is seeking a skilled Technical Support Supervisor to lead a dynamic team of technical support specialists. As a Technical Support Supervisor, you will be responsible for delivering exceptional customer service, resolving complex technical issues, and driving team performance.Key...


  • Reston, Virginia, United States Strativ Group Full time

    Role: Senior Support EngineerLocation: Flexible, with 1 day a week in New YorkCompensation: $100,000 - $160,000 + stock optionsDomain: Database space - Series DWe're seeking a skilled Senior Support Engineer to join our team. As a key member of our customer support engineering team, you'll work closely with our engineering team to resolve complex customer...


  • Reston, Virginia, United States VIA Technical Full time

    Job Title: Desktop Support SpecialistJob Summary:VIA Technical is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and ensuring the smooth operation of our IT...


  • Reston, Virginia, United States CoWorx Staffing Services Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at CoWorx Staffing Services. As a Technical Support Specialist, you will be responsible for providing expert technical support and troubleshooting for our machines, ensuring that our customers receive top-notch service.Key...


  • Reston, Virginia, United States Honigman LLP Full time

    Job Title: User Support SpecialistHonigman LLP is seeking an experienced User Support Specialist to join our team in Detroit. As a key member of our IT department, you will be responsible for providing top-notch technical support to our attorneys and staff.Responsibilities:Provide timely and effective technical support to users experiencing issues with...


  • Reston, Virginia, United States JoCo Full time

    Job Title: Technical Help Desk SpecialistAbout the Role:The Technical Help Desk Specialist is a key member of our IT team at JoCo, responsible for providing top-notch technical support to our users. As a Technical Help Desk Specialist, you will be the first point of contact for users experiencing computer system issues, and your primary goal will be to...


  • Reston, Virginia, United States Source One Technical Solutions Full time

    Job Title: Technical Operations Process SpecialistSource One Technical Solutions is seeking a highly skilled Technical Operations Process Specialist to join our team in Athens, GA. As a key member of our operations team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our manufacturing processes.Key...


  • Reston, Virginia, United States Insight Global Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Facilities Management team in Northwest Arkansas. As a key member of our team, you will be responsible for providing exceptional support to our clients by taking service tickets for various facilities-related tasks, including HVAC, plumbing, electrical, and lawn care.Key...


  • Reston, Virginia, United States SAIC Full time

    Job SummarySAIC, a leading provider of systems development and deployment, targeting and intelligence analysis, systems engineering and integration, and training capabilities and solutions for the Intelligence Community (IC), is seeking a highly skilled and experienced Senior Technical Targeting Specialist to join their team.Key ResponsibilitiesDevelop and...


  • Reston, Virginia, United States Planet Technology Full time

    Technical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our team at Planet Technology. As a Technical Support Specialist, you will be responsible for diagnosing and resolving complex desktop issues, managing user accounts, configuring hardware and software, and collaborating with IT teams to ensure efficient...


  • Reston, Virginia, United States Planet Technology Full time

    Technical Support Specialist - W2 Contract to Hire PositionWe are seeking a skilled Technical Support Specialist to join our team at Planet Technology. As a Technical Support Specialist, you will be responsible for diagnosing and resolving complex desktop issues, managing user accounts, configuring hardware and software, and collaborating with IT teams to...


  • Reston, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant to join our team at Specialist Office. The ideal candidate will have a strong background in medical procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRoom patients, take vital signs, and perform phlebotomy...


  • Reston, Virginia, United States Infojini Inc Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Infojini Inc. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring seamless operation of our computer systems and networks.Key Responsibilities:Install, repair, and...


  • Reston, Virginia, United States Government Contractor Full time

    Job OverviewWe are seeking a dedicated Technical Support Specialist to provide exceptional assistance and solutions in a fast-paced environment.Location: RemoteRequirements:Active USPS public trust clearanceMinimum of 4 years of relevant experience in technical supportProven ability to troubleshoot hardware, software, and network connectivity issuesThe ideal...


  • Reston, Virginia, United States Leidos Full time

    Job Title: Senior Communications Specialist - Tech WriterAbout the Role:We are seeking a highly skilled Senior Communications Specialist - Tech Writer to join our team at Leidos. As a key member of our National Security Sector, you will play a critical role in supporting our customers' mission to defend against evolving threats around the world.Key...


  • Reston, Virginia, United States Leidos Full time

    Job Title: Senior Communications Specialist - Tech WriterAbout the Role:We are seeking a highly skilled Senior Communications Specialist - Tech Writer to join our team at Leidos. As a key member of our National Security Sector, you will play a critical role in supporting our customers' mission to defend against evolving threats around the world.Key...


  • Reston, Virginia, United States Kinect Full time

    About the Role:The Information Technology Coach at Kinect offers expert-level technical support and training across a wide range of applications and technologies used within the firm. This position involves delivering superior, white-glove technical assistance and guidance to firm lawyers and staff, with a strong focus on understanding their needs and...


  • Reston, Virginia, United States CELLINK Full time

    Job Summary:CELLINK is seeking a highly skilled Technical Support Specialist to join our After Market Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their bioprinting equipment is running smoothly and efficiently.Key Responsibilities:Provide high-level technical...


  • Reston, Virginia, United States FranklinWH Energy Storage Inc. Full time

    Job Title: Technical Support SpecialistFranklinWH Energy Storage Inc. is a rapidly expanding company dedicated to becoming a leader in the global energy home storage system (ESS) industry. We offer whole home energy solutions, typically coupled with solar PV systems, bringing households into the modern all-electric future. Our team is comprised of experts in...