Sales Associate, Outlet Store, Southaven, MS

3 days ago


Southaven, Mississippi, United States Levi Strauss & Co. Full time
Job Summary

As a Sales Associate at Levi Strauss & Co., you will play a vital role in delivering exceptional customer service and driving sales growth in our Outlet Store. You will be responsible for implementing various functions and procedures related to customer service, sales, merchandising, and store operations. Your primary goal will be to provide a seamless shopping experience for our customers, ensuring they leave the store satisfied and eager to return.

Key Responsibilities:

• Develop a thorough understanding of Levi Strauss & Co.'s history and heritage, showcasing your knowledge to customers and colleagues alike.
• Demonstrate exceptional product knowledge, staying up-to-date on the latest trends and styles to provide informed recommendations to customers.
• Provide outstanding customer service, utilizing The 3C's of Success: Connect, Consult, and Close to build strong relationships with customers and drive sales growth.
• Meet or exceed established store and individual sales and performance goals daily, consistently striving for excellence in your work.
• Adhere to Levi Strauss & Co.'s cash handling guidelines, ensuring accurate and efficient transactions.
• Comply with store security, safety, and loss prevention programs, maintaining a secure and healthy work environment.
• Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed, ensuring a well-stocked and visually appealing store environment.
• Assist in pricing of merchandise as needed, maintaining accurate pricing and signage throughout the store.
• Participate in physical inventory and cycle counts, ensuring accurate stock levels and minimizing losses.
• Maintain store appearance in accordance with Levi Strauss & Co.'s visual presentation standards and general housekeeping procedures, creating a welcoming and inviting atmosphere for customers.

Basic Qualifications:

• Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts, demonstrating adaptability and a willingness to go above and beyond.
• Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending, ensuring physical stamina and mobility.
• Minimum 1 year of customer service experience preferred, showcasing your ability to provide exceptional service in a fast-paced retail environment.
• High school diploma or GED preferred, demonstrating a strong foundation in education and a willingness to learn and grow.

EOE M/F/Disability/Vets

Location: Southaven, MS, USA

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