Technical Solutions Engineer

3 weeks ago


Seattle, Washington, United States MotherDuck Full time

We are seeking an experienced Technical Solutions Engineer to join our Support Engineering team at MotherDuck. As a key member of this team, you will play a vital role in delivering exceptional support to our customers.

About the Role

This is a full-time position offering a competitive salary range of $90,000 - $120,000 per annum, depending on experience. We offer a comprehensive benefits package, including 100% paid medical, dental, and vision for employees, unlimited paid time off, 401k plan, and hybrid work environment.

Key Responsibilities
  • Provide high-quality support to customers via phone, email, or chat, responding to their inquiries and resolving technical issues promptly.
  • Collaborate with internal teams to identify and address customer pain points, improving overall customer satisfaction.
  • Develop and maintain detailed documentation of customer interactions, including issue resolution and best practices.
  • Participate in training and development programs to stay current with industry developments and enhance technical skills.
  • Contribute to knowledge base creation and maintenance, developing resources that enable customers to resolve issues independently.

MotherDuck values diversity and is committed to creating an inclusive workplace culture. If you have a strong passion for technology and excellent customer service skills, we encourage you to apply for this exciting opportunity.



  • Seattle, Washington, United States Forestown Full time

    Job DescriptionWe are seeking a Field Technical Solutions Engineer to join our team at Forestown. As a key member of our technical team, you will be responsible for delivering technical support to customers on-site and remotely, preparing presentations for pre-sales support, and collaborating closely with customers to understand their design requirements.Key...


  • Seattle, Washington, United States Forestown Full time

    About the RoleForestown is seeking a Technical Application Solutions Engineer to join our team. In this role, you will provide technical support to customers designing with GigaDevice products, including non-volatile memories, microcontrollers, power devices, and sensors. Your responsibilities will include collaborating with sales and marketing teams to...


  • Seattle, Washington, United States Amphenol TCS Full time

    About the RoleWe are seeking a highly skilled Power Solutions Engineer to join our team. As a technical expert, you will play a key role in developing solutions that address customer needs and satisfy technical requirements related to power solutions.Key Responsibilities:Collaborate with customers to identify their technical challenges and develop innovative...


  • Seattle, Washington, United States Dansources Technical Services Full time

    Job OverviewWe are seeking a skilled Technical Engineer Assistant to join our team at Dansources Technical Services in Seattle. This role offers a unique blend of remote work and in-office collaboration.ResponsibilitiesCollaborate with utility disciplines for field inspections, engineering design work, and calculations.Coordinate with permit agencies,...


  • Seattle, Washington, United States First American Title Insurance Company Full time

    About the RoleWe are seeking a Technical Solutions Engineer to join our team. In this role, you will be responsible for designing, developing, coding, testing, debugging, and maintaining software code for business applications. This includes participating in the design, development, coding, testing, debugging, and maintenance of software code for business...


  • Seattle, Washington, United States Interplay Full time

    About the Position:We are seeking an experienced Technical Solutions Expert to join our team at Interplay. As a key member of our technical staff, you will be responsible for providing technical support to our clients in the Puget Sound region.As a Network Engineer Specialist, you will be working closely with our clients to troubleshoot and resolve complex...


  • Seattle, Washington, United States HashiCorp Full time

    About the JobAs a Pre-Sales Solutions Engineer at HashiCorp, you will be responsible for providing technical expertise around Development Operations specifically in the context of multiple technical and executive audiences.You will lead as a domain authority in Development Operations to the sales team and technical lead on strategic client relationships in...

  • Technical Lead

    2 weeks ago


    Seattle, Washington, United States Snap Full time

    Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. Our three core products are Snapchat, Lens Studio, and Spectacles.We're looking for a Staff Software Engineer, Safety, 11+ Years of Experience to join Snap Inc. As a member of the Safety Engineering org, you will...


  • Seattle, Washington, United States Presidio Full time

    Job SummaryPresidio has an opportunity for a motivated, smart, energetic individual for the Inside PreSales Support team, working on a team of 3-6 technical Inside Solution Engineers & Architects in a PreSales role. This role will be to provide technical PreSales support services to Presidio's PreSales organization. The Inside Solution Architect is a member...


  • Seattle, Washington, United States Next Level Talent, LLC Full time

    Job Title: Senior Technical Solutions ArchitectAbout the Company:Next Level Talent, LLC is a dynamic and innovative company transforming non-emergency call handling for 9-1-1 centers. By leveraging AI technology, our platform automates and resolves non-emergency calls, enabling 9-1-1 operators to focus on critical emergencies.About the Role:We are seeking an...


  • Seattle, Washington, United States Amphenol TCS Full time

    Job OverviewAmphenol TCS, a division of Amphenol Corporation, is a world leader in interconnect solutions for various markets. We design and manufacture innovative connectors as well as cable assemblies for diverse applications.ResponsibilitiesDevelop solutions that address customer needs and satisfy technical requirements related to power...


  • Seattle, Washington, United States Hikvision Usa Inc. Full time

    Hikvision USA, Inc. is a leading provider of video surveillance solutions seeking an experienced Engineering Solutions Specialist to join our team.We are committed to delivering exceptional products and services to our customers, and we need an individual who can drive technology assessments, provide technical support, and collaborate with sales teams to...


  • Seattle, Washington, United States LanceSoft Full time

    Job Title: Technical Field Support EngineerWe are seeking a highly skilled Technical Field Support Engineer to join our team in Seattle, WA. The successful candidate will possess excellent technical knowledge, be able to work well under pressure and have a high level of personal integrity.About the Role:This is a technical role that requires strong...


  • Seattle, Washington, United States DAT Solutions Full time

    About DAT SolutionsDAT Solutions is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for over four decades. We continue to transform the industry year over year by deploying a suite of software solutions to millions of customers daily....


  • Seattle, Washington, United States Dansources Technical Services Full time

    Job DescriptionWe are hiring a Remote Engineering Aid to assist our engineering team at Dansources Technical Services. This role offers a great opportunity to work in a fast-paced environment with a diverse group of professionals.Main ResponsibilitiesAssist engineers with field inspections, design work, and calculations.Coordinate with external parties for...


  • Seattle, Washington, United States Disability Solutions Full time

    Transforming Global Health Through Technical LeadershipWe're a nonprofit organization driven by a passion for eradicating poverty, disease, and inequity worldwide. To achieve this mission, we rely on innovative software engineering solutions that leverage the expertise of exceptional leaders like you.The Institute for Disease Modeling (IDM) at the Gates...


  • Seattle, Washington, United States Presidio Full time

    About Us: Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. Our company is on the leading edge of a technology-driven movement to transform the way business is done.The Role: Inside Solution Architect (Power & Cooling)We are seeking a motivated,...


  • Seattle, Washington, United States Dansources Technical Services Full time

    About the JobDansources Technical Services is seeking an Engineering Support Specialist to join our team. As a key member of our organization, you will contribute to various projects while working remotely and collaborating with colleagues in Seattle.Key ResponsibilitiesSupport engineering teams with field inspections, design work, and calculations.Interact...


  • Seattle, Washington, United States Amazon Full time

    We are seeking a Technical Cloud Solutions Expert to join our team. As a Technical Cloud Solutions Expert, you will be responsible for architecting, migrating, transforming, or modernizing customer requirements to the cloud. Your primary focus will be on helping our customers solve business challenges such as rapidly releasing products/services to the market...


  • Seattle, Washington, United States Apple Full time

    About the PositionThis is an exciting opportunity to join Apple's Machine Learning Platform Technology (MLPT) team as a Solution Architect. As a key member of the team, you will work closely with machine learning engineers to design and implement scalable and efficient technical solutions.Job DetailsThe estimated annual salary for this position is between...