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Front Desk Operations Manager

2 months ago

Auburn, Alabama, United States One and Only Fitness Consulting Full time
Front Desk Manager

Welcome to One and Only Fitness Consulting, where we're dedicated to providing exceptional service to our members. As a Front Desk Manager, you'll play a vital role in creating a positive and engaging experience for our clients.


Key Responsibilities:
  • Oversee the front desk team and ensure seamless customer service delivery
  • Lead by example and demonstrate a strong work ethic and commitment to excellence
  • Collaborate with the management team to develop and implement strategies for improving member satisfaction and retention
  • Train and develop front desk staff to ensure they have the skills and knowledge needed to excel in their roles
  • Manage scheduling and staffing to ensure adequate coverage during peak hours

Requirements:
  • Proven experience in a customer-facing role, preferably in a fitness or wellness environment
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; degree in a related field preferred

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. If you're a natural leader with a strong work ethic and a commitment to excellence, we'd love to hear from you.