Benefits Account Manager

4 days ago


Saugus, Massachusetts, United States Alera Group Full time
Account Manager - Employee Benefits (Key Accounts)

Alera Group, a leading broker of US business, is seeking an experienced Account Manager to join our Employee Benefits team. As a key member of our team, you will be responsible for coordinating the placement and service of employee benefits for our clients.

Key Responsibilities:
  • Work closely with advisors and staff to onboard new business and complete renewal processes, following established workflow procedures and best practices.
  • Maintain accurate and complete client files, including policy information, activities, attachments, and correspondence, in our agency management systems.
  • Collaborate with advisors and internal departments to execute the service strategy for each client, ensuring seamless delivery of benefits and compensation solutions.
  • Assist in the RFP process, comparing carrier proposals, and provide a summary of programs and options to support clients in making informed decisions about insurance programs.
  • Develop and deliver Open Enrollment and New Hire presentations to clients, showcasing our expertise in benefits and compensation.
  • Stay up-to-date on vendor/carrier plans and programs, industry trends, and legislation, ensuring our clients receive the best possible solutions.
  • Provide exceptional service and support to internal and external clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain positive working relationships with coworkers and insurance carriers, fostering a collaborative environment.
  • Utilize Microsoft Office (Excel, Word, PowerPoint) and HRIS systems to manage client data and deliver benefits solutions.
  • Develop a deep understanding of medical, dental, vision, and ancillary benefits, as well as HRIS system functionality.
  • Ideal candidate will possess excellent communication skills, be detail-oriented, and have a strong sense of urgency, with the ability to multitask and prioritize tasks effectively.

We offer a comprehensive benefits package, including medical, dental, STD, LTD, and life insurance, 401(k), paid time off, and more. Alera Group is an equal opportunity employer, committed to diversity and inclusion. If you're a California resident, please review the California Consumer Privacy Act prior to applying. #LI-KB1 #LI-Hybrid



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