Sales and Customer Experience Manager

5 days ago


Joliet, Illinois, United States CarMax Full time

About This Opportunity

We are seeking a results-driven SALES AND CUSTOMER EXPERIENCE MANAGER to join our team at CarMax, where you will play a critical role in delivering an exceptional customer experience by guiding customers through every step of their car-buying journey. Our team-based approach and commitment to excellence make us an ideal employer for those who enjoy working with others and want to make a lasting impact.

Your Key Responsibilities:

  • Lead by example and demonstrate exceptional communication skills.
  • Build strong relationships with customers and teams across the organization.
  • Collaborate with colleagues to achieve sales goals and handle a wide range of customer interactions.
  • Manage multiple tasks with limited supervision and prioritize responsibilities effectively.

Requirements:

  • High school diploma or equivalent required.
  • Sales and customer service experience preferred.
  • Valid driver's license required.
  • Basic skills with Microsoft Office Suite preferred.

About Us:

CarMax offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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