IT Project Manager

4 weeks ago

Seattle, Washington, United States United Way of King County Full time
Job Summary

The IT Project Manager is a strategic leader responsible for managing the planning and implementation of IT and organization-wide projects. This role leads improvements and change across business processes, applications, and staff teams, contributing to the organizational strategy of strengthening organizational culture by investing in people and systems, improving the employee experience, and developing a culture of trust and accountability.

Under minimal supervision, the IT Project Manager uses good judgment, skills, and experience to direct projects and ensures they are delivered within scope, budget, and in a timely manner. The Project Manager learns and understands the internal business and applies knowledge of the global business and technology environments to yield the most successful possible outcome for the organization's project portfolio.

The IT Project Manager works with the IT Director and Associate Director to partner across departments, negotiate and agree upon the organization's annual IT project commitments. The IT Project Manager manages the United Way IT Project Portfolio such that it is right sized according to the available resources and shifting priorities of the organization.

Key Responsibilities
  • Manages the United Way IT Project Portfolio by building relationships with internal business leaders and evaluating project resource capacity combined with an understanding of the organization's strategic direction and business objectives
  • Contributes to annual planning, especially as it relates to setting the IT project commitments for the coming year
  • Manages the IT project request process including a clear, well-communicated path for staff to request projects and stay informed of their status
  • Applies current project management industry best practices in support of quality, consistency, and effectiveness (e.g., PMI, Agile, Waterfall)
  • Provides tactical and team leadership throughout project lifecycle
  • Strategizes and executes change management
  • Analyzes the people, process, and technology aspects of the business; provides option analysis and decision-making frameworks to determine project direction and risk management
  • Understands and stays informed of current and future business technologies; does cost/benefit analysis and evaluates solutions for software selection
  • Acquires goods (software) and services (vendor) through a fair and thorough bidding process, including racial equity survey and possible RFP; negotiates contracts to United Way's advantage; onboards and strategically manages vendor to optimize outcome for United Way, focusing on cost, schedule, and project deliverables
  • Plans projects, developing all guiding artifacts such as project charter, business requirements, detailed project plan, risk/issues log, and scope of work
  • Manages and controls projects by monitoring, tracking progress, and guiding the project through to completion; identifies and captures project specific risks and issues; minimizes impact on project delivery
  • Successfully establishes and maintains relationships with project team members, product owner, project sponsor, and all stakeholders, including third parties/vendors, establishing effective communication, including status reporting, risk and issue management, consensus building, and holding individuals accountable
  • Creates user acceptance testing plans and manages testing process during project execution, ensuring that all participants' time is well-used in support of desired results
  • With support of the IT Team, facilitates any necessary training curriculum design resulting from application implementation and business process change
  • Evaluates and measures project performance in support of United Way's culture of learning and improvement; executes project closure, transitioning project to regular business operations
  • Performs other duties as assigned
Requirements
  • Proven experience in formal project management and change management methodologies (PMI, Agile, Waterfall, etc.) for successful project delivery across the full project lifecycle, including estimating effort and managing scope, requirements, quality, time, risks and communications
  • Understands the business benefits of the project and the linkage between project/program goals and organizational strategy and objectives
  • Demonstrated ability to perform business systems analysis
  • Intermediate knowledge of organization and processes, information systems, and computer software applications
  • Demonstrated ability to adapt to constantly changing circumstances and needs
  • Proven collaboration and relationship-building skills, seeking the opinion of others to reach creative solutions
  • Demonstrated ability to collaborate across work teams and to work effectively with a diverse customer base
  • Adept in oral and written communication techniques, channels and applications
  • Fluent in decision and concept framing techniques
  • Demonstrated ability to perform basic data analysis and reporting
Education and/or Experience

Bachelor's degree, or equivalent, in business administration or data/project management or related field. At least 5 years' experience working in project management or systems management required. Business analysis background is highly desirable. Project Management Professional (PMP) certification a plus.

Additional Information

  • United Way of King County is an exceptional workplace that can provide you with opportunities to work with smart, passionate, and enthusiastic team members and volunteers
  • Ongoing collaboration with diverse staff and other constituents
  • A desirable culture of high-performance expectations and accountability
  • Exciting and challenging work
  • Opportunities to help solve the community's toughest problems
  • Competitive pay that is commensurate with demonstrated successful performance and experience
  • Many other benefits that we are happy to discuss with you

Please click here to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application.

***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. Click here to access the Career Center to apply.***

https://lmna.io/prgpb

https://lmna.io/prgpb

https://lmna.io/prgpb

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