Print Production Specialist

22 hours ago


Allentown, Pennsylvania, United States Ricoh USA, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Print Production Coordinator to join our team at Ricoh USA, Inc. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our site, including managing office services, mailroom, and copy center functions.

Key Responsibilities
  • Manage and maintain office equipment, including PCs, copiers, multifunction devices, and imaging and mail services.
  • Coordinate and implement RICOH Service Excellence programs to ensure high-quality service delivery.
  • Handle customer interactions, respond to inquiries, and resolve issues in a professional and timely manner.
  • Monitor and maintain office supplies, inventory, and equipment to ensure optimal performance.
  • Collaborate with vendors, facility management, and occupants to ensure seamless operations.
  • Prepare and submit reports to leadership and customers, as required.
  • Perform other duties as assigned to support the team and achieve business objectives.
Requirements
  • High school diploma or equivalent required.
  • 1+ year of experience in a related field, preferably in a customer-facing role.
  • Excellent communication, problem-solving, and technical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us

Ricoh USA, Inc. is a leading provider of innovative solutions and services that empower businesses to succeed. We are committed to delivering exceptional customer experiences and driving business success through our people, technology, and expertise.

At Ricoh, we offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, and tuition assistance programs. We are an equal opportunity employer and welcome applications from diverse candidates.



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